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UNWTO/CTO workshop ends with commitment to improve tourism product

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Yon atelye rejyonal sou jesyon destinasyon dirab ak maketing te fini nan Sent Lisi ak yon angajman pa patisipan yo amelyore pwodwi touris la ak angajman moun ki konsène yo.

The 27-31 March workshop, organized by the Caribbean Tourism Organization (CTO) and the United Nations agency, the World Tourism Organization (UNWTO), brought together 26 stakeholders in the tourism industry from 12 CTO member countries to explore ways to make their destinations and the region more globally competitive.

"Atelye a se yon bagay trè enpòtan. Li bay moun ki gen enterè yo yon opòtinite pou yo gade touris dirab, ki enpòtan anpil pou teritwa nou yo ak peyi Karayib yo,” te di Percival Hanley, manadjè jeneral Brimstone Hill Fortress National Park Society nan St. Kitts.

"Touris se youn nan pi gwo endistri yo pou peyi nou yo ak anpil sans pou ekonomi nou yo, epi li se youn nan endistri yo k ap grandi ki pral siyifikativman afekte zòn nou an, pa sèlman kounye a men byen nan tan kap vini an," li te ajoute.

Pandan senk jou seminè a, patisipan yo te pataje pi bon pratik, ki gen ladan siksè nan destinasyon andeyò Karayib la.

Se te yon ouvè je pou Elecia Myers, direktè siperyè pou planifikasyon èstratejik ak evalyasyon nan ministè touris Jamayik la, ki te di li pral kounye a gade nan jesyon destinasyon dirab ak maketing nan yon limyè ki pi estratejik.

“Mwen te gade ki jan mwen ka enstiti sistèm nan nivo nasyonal la pou asire ke gen yon swivi nan ajans nou yo, ak nan pratik moun ki gen enterè nou yo – otèl, atraksyon, founisè sèvis transpò – ki jan yo bay planifikasyon estratejik nan yon sans ak plis. fason mezirab pou nou ka swiv li sou tan, "li te di.

Pou Zile Tirk ak Caicos, sesyon yo te trè enpòtan paske peyi a se nan kalfou kote li vle ale an tèm de devlopman touris, te di Brian Been, ofisye segondè devlopman pwodwi nan Turks and Caicos Tourist Board.

"Kèlkeswa lè nou pale sou dirab, nou gen tandans panche sou bò anviwònman an, epi nou pa reyalize ke dwe gen yon apwòch ekilibre," li te di.

Atelye a te vini nan yon moman kote destinasyon yo ap peye pi gwo atansyon sou devlopman pwodwi, ak medya sosyal yo ap chanje fason yo fè maketing touris yo.

Pami domèn kle yo te eksplore yo te inovasyon nan maketing, compétitivité destinasyon, devlope eksperyans touris dirab ak modèl siksè nan jesyon destinasyon ak maketing. Patisipan yo te kapab tou pran pwosesis aprantisaj la soti nan sal sa a pou antre nan mond reyèl la lè yo te ale nan vwayaj etid nan Fond Latisab Creole Park, Lushan Country Life ak Sulphur Springs ak Volcano pou eksperyans lavi reyèl.

"Jesyon ak maketing destinasyon dirab se yon domèn ke pifò peyi yo nan rejyon nou an ap gade seryezman - kijan pou nou mache ak jere destinasyon nou yo yon fason efikas pou nou kapab konpetitif globalman," te di Bonita Morgan, direktè mobilizasyon resous CTO a ak devlopman.

The executive training workshop was organized by the CTO and the UNWTO through its Themis Foundation, and was held in collaboration with the Saint Lucia ministry of tourism and the board of tourism.

“This UNWTO/CTO workshop main objective was to constitute a participative platform where we all could share experiences and knowledge as well as instruments that can be applied back in participants’ countries, institutions, businesses and destinations. And I believe we have achieved that objective by bridging theory and practice in a very participative workshop,” said Alba Fernández Alonso, the course coordinator at the Themis Foundation, the entity responsible for implementing the UNWTO’s education and training program.

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